Do you have questions about payments at
?

Your return will always be credited according to the payment method you selected when placing your order.

When will I receive confirmation of my return?

Once we have received your return, we will check what you have sent back. Please allow up to 10 business days for us to confirm your return.

The purchase amount will be credited as follows, depending on the payment method:

Credit card:
The credit will be refunded to the credit card account we charged. You can see the refund on your next credit card statement. The date of the refund may coincide with the date of payment.

PayPal:
The credit will be transferred to the PayPal account you use. You can decide yourself in PayPal whether the amount is deposited into your PayPal account or transferred back to your bank account.

Gift voucher:
The refund will be credited to your originally selected gift card. Cash payment of the credit balance is not possible. If you have combined the gift voucher with another payment method, we will offset the voucher value against the items you are keeping. We will refund the excess amount paid according to your chosen other payment method.

Klarna invoice or instant purchase:
We will forward your refund to Klarna, where it will then be refunded via your payment method.

Amazon Pay:
We will forward your refund to Amazon Pay, where it will be credited to your account.

iDEAL:
We will forward your refund to iDEAL, where it will then be refunded via your payment method.

You will receive your invoice in the order confirmation sent to you by email.

If you no longer have this email, please feel free to contact our support team. We will be happy to help you.

We offer the following payment methods:

• Paypal
• Amazon Pay
• Klarna purchase on account(Not available for orders from Switzerland.)
• Klarna Instant Purchase(Not available for orders from Switzerland.)
• Credit card(Foreign transaction fees may apply for payments made from Switzerland.)
• iDEAL(Only for orders from the Netherlands.)